Oak View Group
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Overview
Oak View Group is bringing world-class sports and entertainment back to the heart of Hamilton with the opening of TD Coliseum. As a Premium Runner, Hospitality you’ll play a key role in delivering elevated service to our premium guests in Restaurants, Clubs & Suites. This is an exciting opportunity to be part of a dynamic team from day one.
This role will pay an hourly rate of $17.20 and is tip eligible
Benefits for Part-Time roles: Pension matching
EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline
Responsibilities
Deliver timely, accurate, and professional service to guests in premium seating areas
Ensure all food and beverage items are neatly presented and delivered with care
Monitor assigned sections and maintain a clean, organized, and professional environment
Stock and replenish stations (ice, cups, mixers, napkins, etc.) as needed
Communicate effectively with servers, supervisors, and kitchen staff to ensure smooth service
Support event setup, service, and teardown across premium spaces
Perform other duties as assigned to support premium operations
Adhere to all company policies, safety protocols, and sanitation standards
Ensure all alcohol service complies with Smart Serve and venue standards
Maintain accurate inventory and requisition supplies as needed
Possess full knowledge of menu items and accompaniments
Ensure all areas have appropriate serving ware and are cleaned post-event
Maintain operable and sanitized equipment in assigned areas
Other duties as assigned by supervisors or management
Qualifications
Valid Smart Serve Certification (mandatory)
Exceptional communication skills and a guest-first attitude
Previous experience in fast-paced, high-volume service environments preferred
Strong communication and teamwork skills
Comfortable with physical duties, including walking, standing, lifting, and bending
Experience in stadium or live event food & beverage service is an asset
Availability to work evenings, weekends, and holidays as per event schedule
Legally eligible to work in Canada
Why Join TD Coliseum?
Take part in launching a major Canadian sports and entertainment venue
Join an inclusive team in a dynamic, guest-focused environment
Gain experience with high-profile clients and marquee events
Opportunity for growth within an international venue management and hospitality network
Apply now to join the premium hospitality team at TD Coliseum and help create unforgettable guest experiences.
Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
